Return and Refund Policy
🔁 Return & Refund Policy
Thank you for shopping with us! Each item in our shop is made to order and personalized just for you, which means:
❌ All Sales Are Final
We do not accept returns, exchanges, or cancellations once an order is placed.
Since our products are custom-made, we’re unable to restock or resell them. Please double-check all personalization details before submitting your order.
✅ Order Issues or Errors
If there’s an error on our end—such as a spelling mistake we made, the wrong item was sent, or your order arrives damaged—please contact us within 5 days of delivery. We’ll work with you to make it right!
Email us at farmgirlcreations2@hotmail.com with:
- Your order number
- A clear photo of the issue
📦 Damaged in Transit?
If your item arrives damaged due to shipping, please send photos of:
- The damaged product
- The packaging
- The shipping label
We’ll file a claim with the carrier and discuss a resolution or replacement if applicable.
We appreciate your understanding and support of our small business. If you have any questions before placing an order, feel free to reach out—we’re happy to help!